Comprehensive Property Management
How We Manage
We provide excellence in every aspect of property management. We know that owning a rental property involves numerous responsibilities and potential challenges. From selecting tenants to ensuring compliance with legislation, our team is here to make sure that your property is well-cared for and that you receive the maximum return on your investment.
Our property managers are trained to handle every detail, so you don’t have to. We take on the responsibility of finding the right tenants, preparing tenancy agreements, collecting rent, managing maintenance, and even representing you at tenancy tribunals if needed. Our deep understanding of the Residential Tenancies Act 1986 and its amendments ensures that both you and your tenants are protected and that your property remains compliant with all legal requirements.
Key Aspects of Our Management Approach
Proactive Problem Solving
Our team’s vast experience allows us to foresee and mitigate potential problems before they affect your property. From maintenance to tenant issues, we are here to handle it all efficiently, ensuring minimal downtime and expenses for you.
Market Knowledge
We are entrenched in the Otago rental market, working with a variety of property types every day. This in-depth market knowledge allows us to provide you with accurate rent appraisals, adjust rent to reflect current conditions, and ensure that your property stays competitive.
State-of-the-Art Technology
We use advanced property management systems to streamline communication, maintenance requests, and payments. With online tenant applications, viewing bookings, and rental payments, both landlords and tenants benefit from a seamless process.
Strong Customer Relationships
We believe in clear, open communication with both landlords and tenants. We maintain regular contact with you, providing updates on inspections, maintenance, and rent reviews to ensure that you are always informed and in control of your investment.
Attention to Detail
Every property is unique, and we treat it as such. From conducting thorough property inspections with detailed reports to handling every aspect of rent collection and maintenance, we manage your property with care and professionalism.
Comprehensive Marketing Reach
Our in-house marketing team works tirelessly to give your property maximum visibility. By leveraging a mix of print, online, and physical advertising, we attract quality tenants quickly and reduce vacancy periods.
Flexible, Responsive Service
We know that issues can arise at any time, which is why our after-hours emergency support operates 7 days a week until 9pm. Whether it’s urgent maintenance or tenant concerns, we respond quickly to keep your property running smoothly.
Personalised Service
We tailor our property management approach to suit your individual needs and investment goals. By understanding your priorities, we deliver a management experience that aligns with your vision and maximises your returns.
In summary we don’t just manage properties—we manage investments. Our comprehensive management service ensures your property remains in top condition and your tenants are happy, leading to a more successful and stress-free rental experience for you.
Let us Manage Your Investment
We have managed one of the largest investment portfolios in Otago for more than 20 years. With our comprehensive service and commitment to excellence, you can enjoy the rewards of property ownership without the day-to-day stress. Contact us today for a free rental appraisal and find out how we can help your investment thrive.